Privacy Statement
This statement sets out, Investec Bank (Australia) Limited's, policy relating to your personal information. It applies to personal information that may be collected or submitted to us and our related bodies corporate (Investec Australia Group). These policies are in addition to and should be read in conjunction with the general conditions of access to the Investec Group.
Your personal information is important
We recognise that your privacy is very important and that you have the right to control your personal information. All private sector organisations in Australia, must, by law, comply with the National Privacy Principles (NPPs). We will comply with all laws, including the NPPs, introduced to protect your privacy.
Collecting information
We collect personal information about you when you send an email to us. This type of information may include your name, email and mailing addresses and contact numbers. We collect this personal information in order to process any request you may have.
Cookies
When you visit our site, our server attaches a small data file known as a "cookie" to your hard drive. This enables us to analyse usage patterns on our site in order to tailor it to our users' needs. Cookies are safe. They cannot be used to deliver a virus. Cookies only identify your computer to our servers when you visit our website. Most web browsers are set to accept cookies. If you do not wish to accept cookies you can refuse the transfer of cookies to your computer's hard drive by adjusting your internet browser. Cookies do not personally identify users, but rather a user's browser. The cookies simply operate as a unique identifier which help us to know what our users find interesting and useful in our website. We do not link this information back to other information that you have provided to us. We do not store any information inside cookies.
How we usually use and disclose your personal information
Any personal information which we collect about you when you use the website will be used by us and disclosed to companies within the Investec Australia Group to provide you with the information or the products or services that you have requested. We will also use this information to tell you about other products and services that we think might be of interest to you. We may also use this information to respond to any comments or queries you may have. Accuracy, storage and security of your personal information We will take all reasonable steps to secure any personal information which we hold about you and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. You should keep us informed about all changes to your personal information. To do this contact us.
Links to other websites
This website may provide links to third party websites. These link sites are not under our control and we are not responsible for the conduct of companies linked to this website. Before disclosing your personal information to any other website, you should examine the terms and conditions of using their websites and the privacy policies applicable to their websites.
What do you do if you have a complaint or a question
In most cases, you have a right to access the personal information which we hold about you. If you have any queries relating to our privacy policy, or if you have a problem or wish to lodge a complaint in relation to an alleged breach of your privacy, please contact us. You can also write directly to our Privacy Officer at the following address:
Attention: Privacy Officer
Investec Bank (Australia) Limited
Level 31
The Chifley Tower
2 Chifley Square
Sydney NSW 2000
Or fax to us at:
Investec Bank (Australia) Limited
Fax no: (02) 9232 4546
Changes to our privacy policy
From time to time it may be necessary for us to review and revise our privacy policy. We reserve the right to change our privacy policy at any time and to notify you by posting an updated version of the policy on the website.